Privacy Policy

Last updated: January 1, 2025

1. Introduction

Elite Food Partners ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, company details
• Technical Information: IP address, browser type, device information, cookies
• Usage Information: Pages visited, time spent on site, interaction patterns
• Communication Information: Messages, inquiries, and correspondence

3. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services
• To respond to your inquiries and communications
• To send marketing communications (with your consent)
• To comply with legal obligations
• To detect and prevent fraud or security issues

4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we process your data based on:

• Consent: When you voluntarily provide information
• Legitimate Interest: For business operations and improvements
• Contractual Necessity: To fulfill service agreements
• Legal Obligation: To comply with applicable laws

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers and business partners (under strict confidentiality agreements)
• Legal authorities when required by law
• Third parties in case of business transfers (with proper notice)

6. Your Rights Under GDPR

If you are in the EU, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Transfer your data to another service
• Right to Object: Object to processing for legitimate interests

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, we retain data for:

• Contact information: 7 years after last contact
• Marketing data: Until you withdraw consent
• Technical data: 2 years for security purposes

9. Cookies and Tracking

We use cookies and similar technologies to improve your experience. For detailed information, please see our Cookie Policy.

10. International Data Transfers

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure adequate protection through appropriate safeguards.

11. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

• Email: [email protected]
• Phone: +1 (800) ELITE-FOOD
• Address: Elite Food Partners, Privacy Office